“Top-notch service and products with excellent pricing- and they’ll be my first-stop for future plumbing hardware/fixture needs. We bought all new Hansgrohe bathroom hardware, Toto toilets, and a gorgeous bathtub -and we were impressed with the RS team every step of the way: from calling to set-up appointments for showroom visit with their experts, the efficiency and incredible knowledge shared within those visits (recommendations for products / configurations), very detailed / clear proposals with highly-competitive pricing, how quickly everything was available (even in the midst of the global pandemic-related shipping chaos), and the fantastically helpful customer service follow-up when we ran into some issues (our contractor’s designer told us to buy a particular drain that couldn’t be installed in our bathroom, and RS returned it w/no issues, and then when one of our thermostatic valves wasn’t working, RS immediately provided replacement parts and sage advice by phone/email, ultimately helping us figure out that all of the hardware was perfectly fine, and that the problem was that my contractor’s plumber goofed-up our hot/cold pipework).”